A Holistic Approach to Sustained Business Excellence and Superior Results
| 80% We Do | Other 20% | |
Business Excellence Architecture Modules |
The Centre’s Expertise |
What we do not offer |
| #1 Building a Performance Culture |
• Systems Thinking Approach® • Fact Based Decision Making • Culture Change • Innovation and Creativity |
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| #2 Reinventing Strategic Planning |
Strategic Management Cycle: • Strategic Planning and Positioning • Business Unit Planning • Annual Planning • Performance Scorecards/Measures • Survey Feedback on our instruments |
• Legal • Budgeting • Financing • Accounting |
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| #3 Leading Enterprise- Wide Change |
• Restructing • Enterprise-Wide Change • Strateign Project Management • Communications/Involvement/Teamwork • Executive Coaching |
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| #4 Creating the People Edge |
• Strategic People/HR Planning • Positive Work Climate • Performance Management and Rewards • People Edge Best Practices • Recruting and Retention |
• Technical Training • Compensation and Benefits |
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| #5 Achieving Leadership Excellence |
• Succession Planning/360° Feedback • Strategic Leadership Development System • Six Natural Leadership Competencies • Leadership Training – all levels • Management Training – all levels |
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| #6 Becoming Customer Focused |
• Strategic marketing and Sales Planning • Customer Service • Market Analysis • Sales Training (Whetstone Group) • Sales Management (Whetstone Group) |
• Product Development |
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| #7 Aligning Delivery and Distribution |
• Performance Excellence • TQM/Quality – Baldrige • Process Improvement/Supply Chain Management • Simplicity and Waste • Knowledge Transfer • Organization Redesign |
• Enterprise-Wide Technology • Distribution Channels • Operations |