1. To understand the core technology of the Systems Thinking Approach™ of Reinventing Strategic Management (Planning, People, Leadership, and Change), based on “best practices” research in the field of Strategic Management.
2. To understand strategic management, its three goals and three main premises with their relationship to strategic planning and strategic change.
3. To discuss the ten unique qualities of the “Strategic Management Model” and how it is different from other models . . . with a special emphasis on understanding how to apply the key concepts of backwards thinking, key success measures, parallel process, and a customer-driven organization to the strategic planning process.
4. To understand and apply the ten steps of the Strategic Management Model, along with numerous examples of its application to actual organizations.
5. To appreciate the value and importance of actively engaging your key stakeholders throughout the development of the plan.
6. To discuss the various ways to uniquely tailor and apply strategic management to your organization, along with the various roles required to successfully complete a strategic planning process.
7. To learn how to overcome the common mistakes that plague most strategic planning processes. Instead, learn how to use strategic management to link and drive day-to-day decision-making—focused on the customer—through annual planning and budgeting and through performance and reward systems.
8. To experience and apply each step in the Strategic Management Model to your own back home organization and personal case situation—to enhance your learnings and provide a framework for action back home.

Results We Achieve

We help businesses and people get superior results in 12 ways:

1. Higher profits
2. Greater revenue
3. Lower costs
4. Enhance market share
5. Drive competitive advantage
6. Increase customer service and satisfaction
7. Deliver better customer value
8. Implement new product/service offerings
9. Change the employee culture
10. Execute a merger or acquisition
11. Develop strategies, alliances, and partnerships
12. Turn around an underperforming business

How Can We Help You Get Better Results?

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• “I was quite impressed with the Strategic Management (Planning and Change) course presented by you and the depth of knowledge which you demonstrated on this topic. I am often critical of such courses and I also had high expectations…you surpassed these expectations. This course helped reconcile my knowledge and ideas with respect to Strategic Management and I am now confident that I could lead other organizations through this process.”
• “All of the participants of the Strategic Planning considered the event a huge success. Thank you for sharing your knowledge and expertise with our public service employees.”
• “My first impression of Steve was a positive one. The more I deal with him, the more positive it gets. I wish every educator had Steve’s knowledge and enthusiasm. He makes learning fun. He has also gotten our executives to believe in strategic planning.”
• “Thanks for everything during our Strategic Planning course last month. Your coaching, leadership, and guidance were much appreciated. You are truly an artist at your craft.”
• “Practical, common sense approach, knowledgeable and experienced with strategic planning, high energy.”
• “Steve was very informative and extremely helpful. I was very impressed with his honesty and sharing personal experiences. He is very knowledgeable and made the three days highly satisfying!”
• “Able to get action and interaction from all. Well done!”
• “I enjoyed a number of items about the program. First your professionalism and delivery style were most effective. I also like the flow to your strategic plan process and the tools you provide for implementation. I love a program that I can put to use immediately. Great job!”
• “I would like to thank you for the time and expertise you provided so willingly to me and so many others who were exposed to your Strategic Planning course. I appreciate as well the advice and tutoring in the planning area you gave to me in my new position.”
• “The best seminar of this type which I have attended. Very effective, thank you, Steve.”
• “Steve is one of the few trainers who ‘calls a spade a spade’.
• “The comprehensive power of this methodology is unequalled in business literature. It takes all of the popular tools and creates a unique effective context within which all these tools fit and reinforce each other.”
• “A solid, do-able approach to planning in an organized way.”
• “I wanted to let you know how successful my use of your strategic planning model was in my teaching of the Construction Management course at California State University, Sacramento this past semester. Your program of strategic planning was ideal for the purposes of this course. The simplicity of the model coupled with thoroughness required in the preparation of a viable plan resulted in student plans which were well thought out and highly same time requiring significant preparation and thought about the specific ingredients.”
• “Can use the concept of parallel planning immediately-very good resource.”
• “Solid design/tested concept/bite-sized learning.”
• “The model itself was great. It confirmed in my mind some learning’s I didn’t know that I had and provided a systematic way to accomplish planning.”
• “This was as practical and applicable a workshop on Strategic Planning as I think is possible to achieve. I really enjoyed the mix of theory and application, including many examples.”
• “The seminar helped me understand the concept of strategic planning and how each part interfaces to produce the final product.”
• “Very effective. His reputation preceded him and I was glad to find it was well justified. His credibility was enhanced by his willingness to discuss experiences with other companies. It’s the first one that seems to have universal commitment from the top. Solid job-good knowledge and communication.”
• “Skilled, credible instructor/facilitator.”

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