Susan Siers Radwan, CAE
RESUME
Work Experience
- 1996-Current Owner, Leading Edge Mentoring, governance and leadership consulting firm
- 1996-Current Partner, Managing Education Resource Group, distance learning consortium
- 1997-1998 SIAA-Midwest Regional President, Satellite Insurance Agency Alliance, developing an alternative distribution system for insurance in the region.
- 1987-1996 Professional Insurance Agents of Michigan/Michigan Association of Insurance Agents (a consolidated organization), representing independent property & casualty insurance agents. Position: Education Director/#2 Executive from 1987-1991, Sr. Vice President for Professional Development from 1991-1996 for merged organization.
- 1986-1987 Michigan Association of Insurance Companies, Communications Director
- 1985-1986 The Bishop Company, Technical Writing Support & Marketing Specialist
- 1984-1985 Maternity Leave
- 1980-1984 Stratton-Cheeseman Management Company, Medical Malpractice and General Insurance Field Sales
- 1974-1980 Teacher, Jr. High level. Focus: English Literature, Grammar & Composition
Academic Education
- 1977 Masters in Education in Individualized Instruction, College of St. Scholastica, Duluth, Minnesota
- 1974 Bachelor of Arts, Aquinas College, Grand Rapids, Michigan
Major: Communication Arts, Minor: English and Education
Professional Education
- 1981 Certified Insurance Counselor, Society of Certified Insurance Counselors
- 1984 Licensed Insurance Counselor (currently licensed)
- 1991 Associate in Risk Management, Insurance Institute of America
- 1991 Certified Association Executive, American Society of Association Executives (mastery of knowledge in 13 areas of association management)
- 1994, 1997, 2000, 2003, 2006, 2009 Re-certified CAE
- 1999 Policy Governance® Leadership Academy
- 2006 Spiral Dynamics Certification, Levels I & II
- 2007 Advanced Workshop in Policy Governance®
- 2010 Gold Master Certification in Strategic Planning Driven by Systems Thinking Approach®
Current Memberships
- Michigan Society of Association Executives, Member and Contracted Trainer
- American Society of Association Executives, Member
- International Policy Governance Association, Chief Governing Officer
- St. Michael Catholic Church, Grand Ledge, MI, Pastoral Council Chair, Choir Accompanist
Awards
- MSAE Chairman's Gavel Award, for dedicated service to the profession proven by advancing the ideals and aspirations of the Chairman of the Board, July, 2001.
- 2001 Woman of the Year, ABWA Seven Islands Charter Chapter, January, 2001
- 2003 MSAE Supplier Partner Diamond Award for exemplary service and support to the not-for-profit profession and to MSAE.
Stratton Consulting Activity
A Partial List
Policy Governance® Consulting
In addition to Public Seminars:
- Association of College Honor Societies, East Lansing, MI
- ASU Group, Okemos, MI
- Boulder College of Massage Therapy, Colorado
- Charter Township of Meridian , Okemos, MI
- Delta Sigma Phi Fraternity, Indianapolis, IN
- Electric Drive Transportation Association, Washington DC
- Engineering Society of Detroit
- General Board of Pensions and Health Benefits of the United Methodist Church, Evanston, IL
- Girl Scouts of Western Ohio, Cincinnati, OH
- Hostelling International, USA, Silver Springs, MD
- Kappa Omicron Nu Honor Society, East Lansing, MI
- Keystone Community Church, Ada, MI
- Kitchener-Waterloo Community Foundation, Ontario, CA
- Kwantlen University College, Vancouver, BC, CA
- Michigan Library Consortium
- National Council on Family Relations
- North Central State Technical College, Mansfield OH
- North Central CMH Authority, Cadillac, MI
- North Congregational Church, Farmington Hills, MI
- NuUnion Credit Union, Lansing, MI
- NuVision Federal Credit Union, Huntington Beach, CA
- Painting & Decorating Contractors of America
- Railroad & Industrial Fed Credit Union, Tampa, FL
- Santa Maria Community Services, Cincinnati, OH
- Unitarian Universalist Association, Boston, MA
- Waterloo Catholic District School Board, Ontario, CA
- Women?s Fund for Fox Valley Region, Appleton, WI
Strategic Planning and Vision Facilitation Services, including:
- Kitchener-Waterloo Humane Society, Ontario, Canada
- Lansing Community College Foundation
- Michigan Academy of Physician Assistants
- Michigan Association of Osteopathic Family Physicians
- Michigan Department of Education - Comprehensive School Health Programs-Center for Disease Control
- Michigan Future Foundation
- Michigan Music Conference
- Michigan Restaurant Association
- Michigan State University, Human Environment and Design , College of Human Ecology
- Michigan Veterinary Medical Association
- Microfinancing Partners in Africa
- Partnership for Global Justice
- School-Community Health Alliance of Michigan
- Shared Pregnancy Services of Michigan
General Elected Leader Development
- Partner w AMR (an association mgmt company) to provide leadership development services to its 11 clients
- Association of Community College Trustees
- Engineering Society of Detroit
- Ohio Association of Community Colleges
- Michigan Association of CMH Boards
- Michigan Association of Realtors
- Michigan Townships Association
Other International Work
- Sarnia-Lambton Chamber of Commerce, Ontario, Canada (governance audit)
- Toronto Catholic District School Board (governance work)
- Technical Assistance in Marketing and Member Benefit Packages through USAID/AMIR 2.0 to:
- American Chamber of Commerce in Jordan
- Jordan Intellectual Property Association
- Jordan Business & Professional Women's Forum
- Jordan Garment, Accessories and Textile Association
- Jordan In-bound Tour Operators Association
- Jordan Pharmaceutical Manufacturing Association
- Young Entrepreneurs Association
- Technical Assistance in Association Management through USAID/SIYAHA to tourism associations, including:
- Jordan Tour Guides Association
- Jordan In-Bound Tour Operators Association
- Jordan Handicraft Producers Association
- Jordan Restaurant Association
- Madaba Tourism Association
- Petra National Trust
- Royal Society for Marine Conservancy
- Royal Society for Conservation of Nature
- Specialized Tour Guides Association
Publications through USAID/Amir 2.0 & Siyaha
- Association Fundraising
- Creative Marketing and Communications
- Financial Management
- Concierge Handbook
Distance Education Development
- The Association Connection, an on-demand webcast series sponsored by MSAE. Series of 20 titles.
- New Employee Orientation for Insurance Agency Personnel, (8 course series) sponsored by multiple insurance trade associations
- CAE Examination Preparation, sponsored by MSAE
- School Administrative Professionals Certification, sponsored by the Michigan Institute for Educational Management . Courses: The Leader in You, Marketing Your School, Business Communication.
- Reflective Human Action and Self-Managed Mentoring, sponsored by Kappa Omicron Nu.
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