Type of Teamwork
Cross-Functional
Teamwork Emphasis |
#1
Individual Focus
|
#2
Functional/Dept.
Teamwork
|
#3
Some Cross-Functional Teamwork
|
#4
Ultimately Cross-Functional Teamwork
|
| 1. Shared Vision/Strategies |
Senior Management's Job Only |
Dept. Mission & Plans Only |
Sharing of Dept. Plans/Regular Follow-up Mtgs. |
Every Dept./Level Uses Strategies as Organizing Focus |
| 2. Organization-Wide Strategies (or goals) |
Specific KRAs for my Job |
Dept. Goals Only |
Project Teams for Certain Strategies |
All Have Strategy Sponsorship Teams |
| 3. Leadership/Management Skills |
Traditional Boss – Subordinate Skills |
Some Participative Mgmt. Skills |
Trainer–Coach Facilitation-Conflict Skills for Managers |
A Full Leadership Development System |
| 4. Core Business Processes |
Individual Job Focus |
Dept. Processes |
Some Process Improvement (TQM/BPR) |
Organize Company Around These Processes |
| 5. Supplier/Customer Contact |
Only If In Your Job Description |
Certain Depts. Only as Interface |
On Special Occasions or Cross-Functional Projects |
Normal Part of Everyone's Job in Cross-Func. Teams |
| 6. Organization Design — Hierarchy |
Standard Vertical Bureaucracy/Job Descriptions |
Emphasis on Dept. Teamwork & Team Building |
Cross-Functional Projects/Tasks Often Set Up |
Cross-Func. Teams With Shared Leadership/Mgt. (Team Leaders) |
| 7. Physical Set-up/Location |
Offices/Cubicles for Individuals |
Each Dept. Separate |
Meetings & War Rooms for Cross-Functional Projects |
Cross-Func. Team Members in Same Open Location |
| 8. Resources, Communications, and Techology |
Based on Your Job & Need to Know |
Openness & Participation in Dept. Resources |
Access to Cross-Functional Projects Resources, Communcation, & Technology |
Open Book Mgmt. Across Orgn.—Info Available to All |
| 9. Rewards System |
Adversarial/Individual Focus |
Dept. Teams Only Rewarded |
For Cross-Functional Projects |
Standard Cross-Func. Team Rewards |
| 10. Percentage of Organization Managed by Cross-Functional Teams |
0% |
10% |
20-40% |
50%+ |
